Returns & Exchanges

At Sealy Israel, we are committed to ensuring your absolute comfort and satisfaction with our premium sleep products. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and the reason for the return or exchange.

• 2.
  Prepare the Package

  Ensure the items are unused and placed back in their original packaging to prevent any damage during transit.

• 3.
  Schedule a Pickup

  Our logistics team will coordinate a convenient time to collect the items directly from your home, ensuring a hassle-free experience.

• 4.
  Refund Processing

  Once the items are inspected at our warehouse, we will issue a full refund to your original payment method within 7-10 business days.